Returns & Exchanges
At NOYZ, we want you to be obsessed with your beauty routine, which is why we offer a 30-day window for returns on all eligible products. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all safety seals and components are included to prevent damage during transit.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
